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Delivery & Returns

DELIVERY

Standard charge of £3.99 for delivery on ALL UK orders in 3-5 working days. 

RETURNS

If you are not satisfied with your order you can return for a full refund within 14 days. We can not accept returns after that.

Return shipping costs are excluded. Goods must be returned in new and unused condition with original packaging and tags at the risk of the customer.

To return goods please repackage carefully, enclose the copy of your order and send to the below address:

Cassally
60 High Street
Godalming
Surrey
GU7 1DU

Only full priced goods can be returned, sale items cannot be refunded.

Once the return item is received you will be credited to the card you originally made payment with.

Original shipping charges cannot be refunded.

Payments can take up to 14 working days to process.